Fortanix SaaS
DSM SaaS | AMER, EU & AU | Intermittent timeouts with certain service providers (impacting only large payloads)
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 2024 - 19:32 UTC
Identified - We have identified the issue and are currently implementing a fix. The rollout is expected to be completed within the next 30 minutes.
Aug 27, 2024 - 18:11 UTC
Update - We are actively investigating the issue. As a temporary workaround, reducing the MTU to 1400 has been found to resolve the issue in most cases.
Aug 27, 2024 - 13:38 UTC
Investigating - We are currently investigating this issue.
Aug 27, 2024 - 13:10 UTC
Uptime over the past 90 days. View historical uptime.
DSM Saas (AMER) Operational
90 days ago
99.98 % uptime
Today
Service availability ? Operational
90 days ago
99.98 % uptime
Today
Key Management ? Operational
90 days ago
99.98 % uptime
Today
Key usage (Cryptographic operation) ? Operational
90 days ago
99.98 % uptime
Today
DSM SaaS (APAC) Operational
90 days ago
100.0 % uptime
Today
Service availability ? Operational
90 days ago
100.0 % uptime
Today
Key Management ? Operational
90 days ago
100.0 % uptime
Today
Key usage (Cryptographic operation) ? Operational
90 days ago
100.0 % uptime
Today
DSM SaaS (EU) Operational
90 days ago
100.0 % uptime
Today
Service availability ? Operational
90 days ago
100.0 % uptime
Today
Key Management ? Operational
90 days ago
100.0 % uptime
Today
Key usage (Cryptographic operation) ? Operational
90 days ago
100.0 % uptime
Today
DSM SaaS (AU) Operational
90 days ago
100.0 % uptime
Today
Service availability ? Operational
90 days ago
100.0 % uptime
Today
Key Management ? Operational
90 days ago
100.0 % uptime
Today
Key usage (Cryptographic operation) ? Operational
90 days ago
100.0 % uptime
Today
DSM SaaS (UK) Operational
90 days ago
99.98 % uptime
Today
Service availability ? Operational
90 days ago
99.98 % uptime
Today
Key Management ? Operational
90 days ago
99.98 % uptime
Today
Key usage (Cryptographic operation) ? Operational
90 days ago
99.98 % uptime
Today
Confidential Computing Manager Operational
90 days ago
100.0 % uptime
Today
Service availability ? Operational
90 days ago
100.0 % uptime
Today
DSM SaaS (Emerald) Operational
90 days ago
100.0 % uptime
Today
Service availability Operational
90 days ago
100.0 % uptime
Today
Key Management Operational
90 days ago
100.0 % uptime
Today
Key usage (Cryptographic operation) Operational
90 days ago
100.0 % uptime
Today
Armor Operational
90 days ago
100.0 % uptime
Today
Service availability Operational
90 days ago
100.0 % uptime
Today
Key Insight Operational
90 days ago
100.0 % uptime
Today
Service availability Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
DSM SaaS EU Maintenance Oct 5, 2024 22:00 - Oct 6, 2024 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 04, 2024 - 20:36 UTC
DSM SaaS AMER Maintenance Oct 7, 2024 04:00-13:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Oct 04, 2024 - 20:31 UTC
DSM SaaS Emerald Maintenance Oct 11, 2024 01:00-06:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Oct 05, 2024 - 00:24 UTC
Past Incidents
Oct 5, 2024
Emergency maintenance | DSM SaaS AU and APAC
Completed - The scheduled maintenance has been completed.
Oct 5, 00:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 21:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 4, 20:58 UTC
Oct 4, 2024
Emergency maintenance | DSM SaaS UK
Completed - The scheduled maintenance has been completed.
Oct 4, 22:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 18:50 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 4, 18:48 UTC
Oct 3, 2024

No incidents reported.

Oct 2, 2024
DSM SaaS UK Maintenance
Completed - The scheduled maintenance has been completed.
Oct 2, 19:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 17:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 30, 14:33 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 30, 13:32 UTC
DSM SaaS AU and APAC Maintenance
Completed - The scheduled maintenance has been completed.
Oct 2, 17:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 14:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 30, 13:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 30, 13:27 UTC
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

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