DSM SaaS AMER | Increased Latency and Pod Restarts in Ashburn Datacenter

Incident Report for Fortanix SaaS

Resolved

This incident has been resolved.
Posted May 27, 2026 - 19:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2026 - 17:00 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 27, 2026 - 16:27 UTC

Investigating

We are currently investigating an issue impacting services in our Ashburn datacenter. Customers may experience increased latency.
Our engineering team is actively working to identify the root cause and mitigate the impact. We will provide further updates as more information becomes available.
Posted May 27, 2026 - 15:25 UTC
This incident affected: DSM Saas (AMER) (Service availability, Key Management, Key usage (Cryptographic operation)).
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