DSM Saas | EU | UK region | Intermittent timeouts with some service provider.

Incident Report for Fortanix SaaS

Resolved

This incident has been resolved.

Posted Feb 28, 2025 - 04:13 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 27, 2025 - 23:23 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 27, 2025 - 23:22 UTC

Monitoring

We are continuing to monitor for any further issues.

Posted Feb 27, 2025 - 23:15 UTC

Update

We are continuing to investigate this issue.

Posted Feb 27, 2025 - 21:38 UTC

Investigating

We're experiencing intermittent timeouts in the EU and UK region and have contacted our service provider.
There should be minimal or no impact on operations. If you encounter any issues, please contact Fortanix Support.

Posted Feb 27, 2025 - 21:33 UTC

This incident affected: DSM SaaS (EU) (Service availability, Key Management, Key usage (Cryptographic operation)) and DSM SaaS (UK) (Service availability, Key Management, Key usage (Cryptographic operation)).