DSM Saas | EU region | timeouts issue in the Frankfurt region

Incident Report for Fortanix SaaS

Resolved

This incident has been resolved.
Posted May 16, 2025 - 23:24 UTC

Monitoring

We experienced the timeouts issue in the Frankfurt region from May 16 17:44 UTC to May 16th 17:46 UTC. The service has fully recovered and is operating normally. We are actively investigating the cause and will continue monitoring for any further issues. If you experience any problems, please contact Fortanix Support.
Posted May 16, 2025 - 18:40 UTC
This incident affected: DSM SaaS (EU) (Service availability, Key Management, Key usage (Cryptographic operation)).
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